Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform. By accessing and using our services, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein, in accordance with applicable UK data protection laws and regulations.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that allows us to recognise your device and remember certain information about your preferences and actions. Cookies enable our platform to function properly and provide you with a personalised gaming experience while maintaining the highest standards of security and performance.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Required for basic website functionality, account authentication, and security features | Session or up to 1 year |
| Performance Cookies | Collect information about website usage, loading times, and technical performance | Up to 2 years |
| Functional Cookies | Remember your preferences, language settings, and personalisation choices | Up to 1 year |
| Marketing Cookies | Track your browsing habits to deliver relevant advertisements and promotional content | Up to 13 months |
Essential Cookies
Essential cookies are fundamental to the operation of our online casino platform. These cookies enable critical functions such as user authentication, account security, payment processing, and game functionality. Without these cookies, our services would not operate correctly, and you would be unable to access your account or participate in gaming activities. Essential cookies are automatically activated when you use our platform and cannot be disabled while maintaining full functionality.
Performance and Analytics Cookies
We utilise performance cookies to monitor and analyse how users interact with our platform. These cookies collect anonymous statistical data about page visits, loading times, error messages, and user behaviour patterns. This information helps us identify technical issues, optimise website performance, and enhance the overall user experience. Performance cookies do not collect personally identifiable information and are used solely for analytical purposes to improve our services.
Functional Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings. These cookies store information such as your preferred language, currency selection, game preferences, and customised display options. They enable features like automatic login, personalised game recommendations, and tailored promotional offers. Functional cookies ensure that your preferences are maintained across multiple sessions and visits to our platform.
Marketing and Advertising Cookies
Marketing cookies are used to deliver targeted advertisements and promotional content based on your interests and browsing behaviour. These cookies track your activity across our platform and may be shared with advertising partners to present relevant offers and campaigns. Marketing cookies help us measure the effectiveness of our promotional activities and ensure that you receive information about games and services that align with your preferences. You can opt out of marketing cookies without affecting essential platform functionality.
Third-Party Cookies
Our platform may use third-party cookies from trusted service providers who assist us in delivering our services. These include payment processors, game providers, analytics services, and customer support tools. Third-party cookies are subject to the privacy policies of their respective providers, and we recommend reviewing these policies to understand how your data is processed. We carefully select our partners to ensure they maintain appropriate data protection standards consistent with UK regulations.
Cookie Management and Control
- Access your browser settings to view, delete, or block cookies
- Use our cookie preference centre to customise your cookie settings
- Disable specific cookie categories while maintaining essential functionality
- Clear existing cookies from your device at any time
- Set your browser to notify you when cookies are being placed
Browser-Specific Cookie Settings
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Select Preferences > Privacy > Manage Website Data
- Edge: Access Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Choose Tools > Internet Options > Privacy tab
Legal Basis for Cookie Processing
Our use of cookies is based on legitimate interests for essential and performance cookies, and your explicit consent for marketing and non-essential cookies. We comply with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR requirements regarding cookie consent and data processing. Your consent can be withdrawn at any time through your browser settings or our preference management tools without affecting the lawfulness of processing based on consent before its withdrawal.
Data Retention and Storage
Cookie data is retained for varying periods depending on the cookie type and purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from days to years. We regularly review and delete unnecessary cookie data in accordance with our data retention policies. All cookie information is stored securely using industry-standard encryption and security measures to protect your privacy.
Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or service offerings. Material changes will be communicated through prominent notices on our platform or direct communication to registered users. We recommend reviewing this policy regularly to stay informed about our cookie practices. The effective date of any changes will be clearly indicated, and continued use of our services constitutes acceptance of the updated policy.